Frequently Asked Questions

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Overview
Can I replace heavy zippers in jackets and parkas? »
What is foot 91? For what techniques and fabric is it designed? »
When using the long stitch the stitch occasionally goes wrong, with the thread becoming loose and breaking on the underside...any ideas? »
Is it safe to use my Serger with the knife raised, so as not to cut the fabric? How do I raise the knife? »
How do you tea dye fabric? »
What thread do you recommend for automatic buttonholes? »
I want to do machine quilting on my BERNINA®. What feet do I need for this technique? »
I'm stitching along and suddenly I get this rat's nest in the bobbin area. Why? »
Do BERNINA® machines "prefer" polyester thread to 100% cotton thread? »
How do I change the built-in stipple stitch on my BERNINA® to make it look more like a free motion stipple stitch?  »
Do any of the BERNINA® sewing machines gather material without having to physically pull on thread or strings? »
Should I use pre-wound bobbins in my artista or aurora for embroidery? »
When doing decorative stitching or a Satin Stitch, where do I set my upper tension to insure that bobbin thread does not show on top? »
What is the difference between a Serger and an overlocker? »
Can I use a 180 personal Design Card in my artista 730 or 200? »
Should the tension be adjusted for decorative stitching? »
What does the Pigtail Bobbin Case really do? »
Why do I need a second bobbin case for embroidery or bobbin work?  »
How do I embroider on terry cloth towels so that my stitches are not lost in the loops of the fabric? »
If I use a rayon thread for decorative stitching, what should I use in the bobbin? »
What is the Black Latch Bobbin Case?  »
Does Bernina have a presser foot that I can use to sew large cording into a pillow or a seam? »
What stabilizer should be used when embroidering knit fabrics? »
How can I find out about new presser feet produced by BERNINA®? »
Should jump stitches be trimmed during thread changes or after the stitching is complete? »
What is Embroidery Foot #15?  »
Can somebody explain when and where the software decides to add tie-offs? »
What foot can be used to sew velvet? »
Why isn't there a Zoom Out tool in V5? »
Why does a design continually go back to center after I have repositioned it to insert another design? »
What thread should I use when sewing 100% cotton interlock? »
How do you sew a ¼ inch seam when using the BERNINA® Walking Foot? »
What is the best way to produce a "Hand-look" Quilting Stitch? »
What is CPS? »
What is a "pig tail" bobbin case, why do I need it and where do I get it? »
I broke a needle while I was embroidering and it really jammed my machine. The new needle will not catch the bobbin thread, why? »
How does the BSR work? »
Can I use the artista "pigtail" bobbin with my Bernina 1630 when I do decorative stitches? »
Is there some information to give the artista or aurora so it knows it is using the adaptor for free arm embroidery? »
What Bernina models does the 4.0 CPS work with? »
What is the size of the Hoop-it-All (TM) for the artista? »
Can I bring designs from cards into the BERNINA® software with the Magic Box and alter them? »
I've lost the Instruction Manual for my serger.  How do I change needles?  I want to sew with woolly nylon. »
Can the Needle Punch Attachment be used on an artista 200, 730,640, or 180? »
How do I program a space between words on my virtuosa 150? »
How can I improve the quality of my embroidery when sewing out letters? »
How can I create an Entredeux stitch on my artista machine?  »
How do I split large designs and send them to the sewing machine? »
How do you do buttonhole appliqué on a BERNINA® machine? »
What is a height compensation tool? »
I have lost the general toolbar on my computer screen. How do I get it back?  »
Who needs the EC on PC V2.0 update? »
What Is the Height Compensating Plate for Buttonholes?  »
What stitches can I use for smocking on my machine? »
Why does the second (third or fourth) border in a monogram look strange? »
How do I get my large side-ways motion motifs to line up and meet? »
Are there any general Guidelines for embroidery? »